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About the Show

The show is hosted by two guys - a web designer (Eric Anderson) and a web programmer (Ben Powers) from San Diego, California. Many topics will be discussed ranging from basic e-commerce principals to advanced usability in design. For everyone from newbie to smarty-pants...
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Each one of these episodes is a tasty bite-sized self-contained morsel of e-commerce know-how.
Now that you are running an online store, have you considered using eBay Auctions to get in front of millions of shoppers?  We discuss some issues to consider; Ben talks about script.aculo.us JavaScript Libraries; Eric shares a must read article from A List Apart.
Direct download: Put_It_On_eBay_mp3.mp3
Category: Audio Podcasts -- posted at: 1:30 AM
Comments[0]

In this episode, we discuss email marketing - the how to and why do and should not issues that most online store owners need to know.  We also briefly discuss options to email marketing if you would rather take a different route.

Ben reviews some applications you can use to conduct an email marketing campaign the right way - phplist and Constant Contact. Eric takes a quick look at the Web Developer Extension that anyone responsible for a web site should use.
Direct download: eBiz__Email_Marketing_mp3.mp3
Category: Audio Podcasts -- posted at: 11:23 PM
Comments[2]

Round Table Discussion:
Shopping Marketplaces - Why and how to use them.

Ben has some very useful site to peruse and use daily for code, reading or just inspiration.

Eric take a look at Lightbox JS v2.0 as a quick easy way to provide multiple image views for products.
Direct download: eBiz__Shopping_Marketplaces.mp3
Category: Audio Podcasts -- posted at: 7:12 PM
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Top ten make or breaks for your store; a simple tip from Ben; and a light shell review.
Direct download: eBiz__Top_Ten_Make_or_Breaks.mp3
Category: Audio Podcasts -- posted at: 1:46 AM
Comments[0]

Our holiday special contains tons of great information for the online store manager. We discuss everything from updating design elements to reminding the admin to carefully watch each and every order.

Tips on holiday extras like gift shipments, shipping promotions, extend customer service methods and even how to create gift cards or certificates.
Direct download: Holiday_Ready_Guide.mp3
Category: Audio Podcasts -- posted at: 7:07 PM

For the Season 1 Finale, we discuss ways to increase customer retention by adding extras to your site that pump up the experience factor when someone shops your online store.

There are many ways to improve the online shopping experience - a few are writing in a blog, providing a customer review system, creating an Education Section for your store and possibly even operating a forum. We have some tips on what to consider and pitfalls to avoid when you decide to try one of these.

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Also, claiming My Podcast Alley feed! {pca-896f416b4db6b6353db8c98740194927}
Direct download: Episode_015_-_Content_for_Retention.mp3
Category: Audio Podcasts -- posted at: 10:05 PM

Increase your sales total per order with these simple ideas. Eric and Ben discuss promotion and cross selling techniques to increase store performance. This show will help you add convenience and incentives to your shoppers experience.
Direct download: Episode_014_-_Cross_Sell__Promote.mp3
Category: Audio Podcasts -- posted at: 10:03 PM
Comments[0]

So, here's the deal. We really wanted to do a great little show about online subscriptions. Instead, this show contains little else but loopy, whacky behavior void of any actual usable content. You probably shouldn't even download this episode. Consider yourself warned.
Direct download: Episode_013_-_Greatest_Intentions.mp3
Category: Audio Podcasts -- posted at: 10:02 PM
Comments[0]

What's happening on your site this second? If you don't know, that should change after you view this show. In this episode, Eric and Ben take you through two application designed stat analysis, and show you how to get the most out of each one.

This is a great episode to watch in full screen as we are going through the actual applications in a screen-cast. If you have Google Analytics, StatCounter, or are just interested in analysis, pull up a chair and enjoy.
Direct download: Episode_012_-_Stalking_The_Stat.mp3
Category: Audio Podcasts -- posted at: 10:00 PM
Comments[0]

If you need SEO, this is the only vodcast you will ever need. Well, maybe not, but according to us, this is the most impressive display of SEO knowledge you have ever heard.

For static and dynamically built sites, we offer the information you need to build your content the right way. This is quite a bit longer than our other episodes, so we apologize for the bandwidth. Alright, so there you have it... now go ahead and download it for heavens sake.
Direct download: Episode_011_-_My_Big_Fat_SEO.mp3
Category: Audio Podcasts -- posted at: 9:58 PM
Comments[0]

Alright, so we get down to the nitty gritty on this intro SEO webtacular. This is part 1 of 3 fantastic episodes for the beginner to intermediate level web professional or online store manager.

This edition is specifically geared toward the fundamentals of Search Engines, and how your web page interacts with them. We cover the basics necessary to understand in order to go full steam ahead in the next episode on how to optimize your site for Search Engines.
Direct download: Episode_010_-_SEO_ABCs.mp3
Category: Audio Podcasts -- posted at: 9:56 PM
Comments[0]

In this weeks episode, we tackle a Texas sized email from a viewer. We discuss design interfaces and control, what dynamic really means, and why frontpage sucks. This show will help define what skills you may or may not need when it comes to building and managing your own online store.

Many people and or companies assume that a web guru is needed on staff in order to take on the challenge - this is just not true in today's online marketplace. With a hosted e-commerce suite, all the basic needs are met.
Direct download: Episode_009_-_Big_In_Texas.mp3
Category: Audio Podcasts -- posted at: 9:30 PM
Comments[0]

We were in San Francisco at vloggercon 2006 last week - needless to say, we could not record a regular show. This five minute beauty shows a little about what goes on at a conference like this.

Also, we were lucky enough to meet up with Amber MacArthur and the TORRENT TV crew and land an interview on Episode 10 - find the show on G4TechTV. Next week, a regular show is planned.
Direct download: Episode_008_-_Vloggercon_Special.mp3
Category: Audio Podcasts -- posted at: 9:28 PM
Comments[0]

In this weeks episode, Eric and Ben talk about your catalog and it's structure. We cover what it is, how to use it, and tips for large and small catalogs. This is a crucial aspect for your store that might not be apparent in the beginning, but careful planning can prevent massive headaches in the future.
Direct download: Episode_007_-_Its_A_Catalog.mp3
Category: Audio Podcasts -- posted at: 9:26 PM
Comments[0]

Finally, we are finished with our 3 part series from our friend Robert. In this episode, we talk about how to identify which templates need to be customized, and which can be left alone. If you haven't checked out Which way do I go, and Elements of a Store, We highly recommend listening to those first.
Direct download: Episode_006_-_High_Road_Low_Road.mp3
Category: Audio Podcasts -- posted at: 9:24 PM
Comments[0]

Template vs. Custom design, which is better for you and your customers?

The second in a series of three video podcasts about template vs. custom e-commerce site designs. In this episode, Eric and Ben identify the different elements of a store. Then in episode 006, the guys will conclude this series with ways to customize the store elements.
Direct download: Episode_005_-_Elements_of_a_store.mp3
Category: Audio Podcasts -- posted at: 9:21 PM
Comments[0]

Most pre-packaged e-commerce software has templates built in - this is a quick easy way to get your store up and running. In this weeks episode, Ben and Eric discuss some of the differences between a custom store design and using a template based store. This will be part one of a three part series.
Direct download: Episode_004_-_Which_way_do_I_go.mp3
Category: Audio Podcasts -- posted at: 9:18 PM
Comments[0]

Many times, e-commerce managers think they can just open an online store and the buyers will come. Sometimes, this is true - most of the time it's not. So, when you do get those shoppers, make sure you have what they want by providing mulitple avenues into your product catalog.

In this episode, Eric and Ben discuss different ways to provide links to your products and recommend placement of particular elements you should condsider.
Direct download: Episode_003_-_Catalog_Navigation.mp3
Category: Audio Podcasts -- posted at: 9:15 PM
Comments[0]

Many online catalog come with support for PayPal built in, or you can link from a regular website to PayPal pages for you customers to pay you.

Considering using your own merchant account to accept credit cards instead? It can certainly present a more professional storefront experience for your online shoppers. In this episode, a viewer email about accepting credit cards drives a hit-the-tops style discussion of the in's and out's of merchant account gateways for online credit card processing.
Direct download: Episode_002_-_Merchant_Account_Gateway.mp3
Category: Audio Podcasts -- posted at: 9:11 PM
Comments[0]

Deciding what e-commerce software to use for your new online store can be quite intimidating. There are literally hundreds of options out there - so how do you decide?

This week, Eric and Ben discuss four major things you should have in any e-commerce software you are considering for your online store. They are working from a list - in a drastic departure from their regular wing-it style. These four things consist of easy navigation, quality buy pages, clear accurate policies and accessible customer service.
Direct download: Episode_001_-_The_List.mp3
Category: Audio Podcasts -- posted at: 9:06 PM
Comments[0]

In this pilot episode, Eric and Ben answer a viewer question and discuss three different approaches to starting an ecommerce enabled web site. Shopping Carts, Pre-packaged ecommerce solutions, and custom made ecommerce avenues are briefly compaired.
Direct download: eBiz_VodCast_Pilot.mp3
Category: Audio Podcasts -- posted at: 9:04 PM
Comments[0]

In this Pre-Pilot episode of eBiz VodCast, Eric and Ben discuss their inspiration and reasons for producing this video podcast about e-commerce enabled web sites. Also, they highlight some of the e-business issues that may be discussed in future podcasts.
Direct download: eBiz_VodCast_Pre-Pilot.mp3
Category: Audio Podcasts -- posted at: 8:57 PM
Comments[0]